Reporting repairs

You can request repairs quickly and easily through My MTD Home.

If you’d rather speak to someone, you can call us on 01883 770250 between 9am and 5:30pm, Monday to Friday. For urgent repairs outside of these hours, your call will be automatically redirected to our out-of-hours emergency team.

While we’ll always do our best to assist, some repairs are the responsibility of residents. You can see the full list of tenant repair responsibilities here.

Download our repairs and maintenance policy