Antisocial behaviour

Antisocial behaviour (ASB) refers to actions that cause disruption or distress to individuals, families, or the wider community.

All MTD residents are expected to act respectfully in accordance with the conditions of their tenancy or lease agreements. Serious or persistent antisocial behaviour, including any criminal activity, may result in enforcement action, including the possibility of eviction.

Download our ASB Policy

What to do in an emergency?

If the situation is urgent or someone is in immediate danger, call 999 straight away to reach the emergency services. This includes situations such as:

  • Acts of violence
  • Hate-motivated incidents
  • Vehicle theft
  • Damage to your home or property
  • Suspected drug activity in your area
  • For non-urgent matters that still involve a crime, please call 101.
  • If you’re experiencing problems with noise, get in touch with the Environmental Health team at your local council.

Understanding antisocial behaviour (ASB)
Antisocial behaviour refers to actions that cause, or are likely to cause, harassment, alarm, or distress to others.

What is antisocial behaviour?

Antisocial behaviour can sometimes involve a single serious incident, such as violence or crime, but it more often describes ongoing issues that continue over time. Examples include:

  • Physical or verbal abuse, or threats of violence
  • Criminal activity or unlawful use of a property, such as drug dealing
  • Nuisance linked to alcohol or drug misuse
  • Damage to property, vandalism, or inappropriate use of shared spaces
  • Local disturbances, including fly-tipping, littering, or reckless driving
  • Problems involving pets or animals, such as aggressive or threatening behaviour
  • Persistent noise and disruption, including shouting, swearing, or loud banging

What is not antisocial behaviour?

Everyday living, differences in lifestyle, or cultural habits are not usually treated as antisocial behaviour. Examples include:

  • Babies crying or children playing
  • One-off parties, BBQs, or celebrations where no ongoing problems are expected
  • Cooking smells or smoke from normal household use
  • Bonfires (where safe and legal)
  • Routine DIY or home improvement during reasonable hours
  • Noise linked to shift work or different schedules, where neighbours are considerate
  • Minor disagreements between neighbours
  • Hearing everyday sounds more clearly due to poor sound insulation

Reporting antisocial behaviour (ASB)

If you need to report an incident of anti-social behaviour, you can do so through the My MTD Home portal. Alternatively, you can email our Community Safety team at: communitysafety@mtdhousing.co.uk.

Please note: Any reports submitted during evenings or weekends will be reviewed during our regular weekday office hours. If the situation is urgent or poses immediate danger, always call 999.